If your purchase hasn't been processed instantly, you may need to exit the game, restart it and log back in. It should have been sent to you via email. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated. Before you can resume purchasing from the iTunes Store you will need to update the billing address on the account to a valid address that can be verified through the US Postal Service. If the iTunes Gift Certificate was purchased from Apple, the buyer will need to contact his or her credit card company to discuss the disputed purchase. Re-log Log out then log in again in to the game.
Choose an individual entry to view its corresponding receipt. If your order has still not been completed following the restart, it may take up to 1 hour to appear in game. When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated. You will also need to provide the following information: If you are receiving any iTunes or Play Store errors, then we best advise that you contact iTunes and Play Store support instead so they can assist you. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department. You might see this authorization request on your online statement. If you were not able to receive the Gold that you purchased please do escalate it to us by contacting us via our Game Support page. If you purchased the iTunes Gift Certificate on an auction website, it may have been part of a fraud claim. It should have been sent to you via email. When charges are reported as unauthorized, any remaining iTunes Store credit from the disputed purchase is considered unauthorized and is removed from the account. Open iTunes on your computer. The funds from the fraudulent iTunes Gift Certificate will not be made available to you. To update your billing address or credit card number, follow these steps: Re-log Log out then log in again in to the game. My name is Melissa and I am more than happy to help you today. Before you can resume purchasing from the iTunes Store you will need to update the billing address on the account to a valid address that can be verified through the US Postal Service. It can be downloaded free of charge from the Apple website: A fresh connection with the server may speed up the process along to access your new content. Hello Vadim It is my understanding that you are concerned that your iTunes Account has been disabled. To review your purchase history, please check the guides below: I have done some research and found that your account was disabled because the purchaser of an iTunes Gift Certificate redeemed to your account has refuted the charges with his or her credit card company. Please check and try the following steps: I can appreciate how eager you must be to have this issue resolved.
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